Frequently Asked Questions

Who is eligible to use Trade Zwyft Inc.?
To engage in trading on Trade Zwyft, you must not be less than 18 years old.


How may I become a user of Trade Zwyft Inc.?
Registering on our platform it is totally free of charge. All you need is to open an account and fill all required fields.


Is it free of charge to open an account?

Yes, it is totally free of charge.


I have trouble during registering. What shall I do?
Check the information you entered while registering, displayed errors can help you, they show where you have made mistakes. Sometimes it could be browser issue. Try to change your browser or turn off any translator if you using any.
If you need further assistance don’t hesitate to contact us via live chat or Email:


How long does it take to make my investment account active?
Your account will be active immediately after registration.

How may I access my account?
You may log into your account by simply login on to, enter your username (email) and password.

How may I access my account? 

You may log into your account by clicking the link Login and enter your username and password.


How can I control my account?
You are 100% of your account, ensure to write down your login information and keep them safe (secret).

May I change my login data?
You may change your password by clicking on the change password option in your account on the navigation menu (you need to be logged into your account first). Also, contact the customer support team via email: to help you.

How may I make a deposit?
In order to make a deposit click on “Deposit” in the navigation menu.
Fill desired amount in the ‘Amount’ field, choose payment system that you use and click ‘Confirm’. Follow further instructions of your payment system. You can also contact us via email: and we will help you facilitate your deposit immediately.



How secure user accounts and personal data?

All stored data on our servers remains protected via encryption technology all the time.
All account related transactions done by our clients are mediated exclusively via secured internet connections.


What if I can’t log into my account because I forgot my password?

Click password recovery link, type your username or email and you should receive reset password link.
If you haven’t receive password reset link check your spam folder or contact our support service.


How many accounts can I open on the site?

Any client can have only one account per IP/Family/Payment account. In the event of multiple registrations from your computer we have rights to suspend all of your accounts.




When the deposit should be activated?
Your deposit should be activated immediately if you use Bitcoin or Ethereum.
For bank deposit, kindly contact us via email: so we can provide our funding agent’s banking details you should pay through for your account funding. Bank deposit could be some time lag which is required for getting confirmations.
If your deposit hasn’t appear in your account for a long time, please contact us via email:


Where can I read about the investment plans?

You can check all actual investment plans in your member area on Deposit page.


Do you have any limits for an investment amount?
The minimum investment deposit amount is only $5,000 and the minimum withdrawal amount is $10,000 per transaction.
But please pay attention that you have as many deposits as you want. So there is no maximum for your investment portfolio.


Does the profit include my initial deposit?

In all investment plans your profit includes your initial deposit.


May I have several deposits at the same time?

Yes, sure you may have as many deposits as you want.


May I make direct deposit from my Trade Zwyft account balance (reinvest my profit)?
No, you cannot reinvest your profit from your account balance.


Which electronic currencies do you accept at the moment?
At the moment we accept:, Bitcoin and Ethereum. Contact us via email: if you intend make your deposit with other payment methods.


How can I withdraw my profit?
In order to withdraw your profit you need to withdrawal request on ”Withdraw” page in your dashboard area.
Just fill desired amount to be withdrawn and choose payment method which you use for making your deposits.

How soon after the withdrawal of the request will appear money on my payment account?
Your request will be processed within 2 hours.
We do everything possible to reduce awaiting time of our clients.

I requested for a withdrawal some time ago, but money haven’t come yet.
Please, pay attention that usually we process withdrawals within 2 hours.
But anyway contact our support service via email: and we will help you rectify the issue.


Do you have any withdrawal limits?
No, we don’t have any withdrawal limits.


Do you have any withdrawal minimum?
Minimum withdrawal is $10,000.

When my referral bonus will be paid?
Referral bonus will be paid to your account balance as soon as the person you referred processes his/her deposit from external processor.

My referral made his deposit but I haven’t received any referral bonus. Why?
Pay attention that you need to be an active investor in order to obtain referral bonus or commission.
This is very important point, because you can’t advise your friends or partners to work with Trade Zwyft Inc. if you haven’t try our service.